Shipping & Delivery Policy

This Shipping, Service Delivery, and Fulfillment Policy applies to all educational programs, digital courses, study material kits, and test series offered by Udbhav Academy through our website (udbhavacademy.in), the Udbhav Academy App, and our physical coaching center at Khurja.

Mode of Delivery: Digital delivery via online portal and the Udbhav Academy App.

Delivery Timeline: Immediate to maximum within 2 to 24 hours following successful online payment confirmation.

Access Credentials: Login instructions, batch access links, and portal credentials are automatically sent to the student's registered mobile number and email address provided during checkout.

Digital PDF Notes & Test Series: Instantly unlocked in the student's personal account dashboard upon batch assignment.

Mode of Delivery: On-campus handover at our Khurja center or domestic courier delivery (where applicable for distance learning programs).

On-Campus Collection: Enrolled classroom students receive their student ID cards, syllabus modules, and printed Daily Practice Problems (DPP) in-person at our center on the first day of class orientation.

Courier / Postal Dispatch (if applicable): For remote students opting for physical book dispatch, orders are processed and handed over to reputed courier partners within 2 to 3 business days of fee confirmation.

Estimated Transit Time: Standard courier delivery across India typically takes 4 to 7 business days depending on the student's pin code location.

Digital Services: Free of shipping charges (100% electronic fulfillment).

Classroom Study Kits: Included in the regular tuition and course registration fee without additional shipping fees.

Postal / Courier Dispatches: Standard delivery fees (if applicable for external locations) will be clearly indicated at the time of enrollment before making payment.

For courier dispatches, tracking consignment numbers and courier partner details are shared via SMS and email within 24 hours of shipment.

Students can track their consignment online or contact our student support desk for status updates.

If your digital access credentials are not received within 24 hours of payment, please verify your spam/promotions folder and immediately contact Kumargaurav3596@gmail.com or WhatsApp +91 87554 84808.

In the unlikely event of physical study material arriving damaged or pages missing, report the issue within 48 hours of receipt for immediate, free replacement.